Terms
Terms for Explore Partners - Ve.Web.Ve Choroni.travel and the services offered: 
100% guaranteed price first!
1. - Responsibilities:
ExplorePartners in Venezuela we have full responsibility for all contracts and agreements including correspondence through email, online bookings, online payments, offering their clients with their various programs and services.
ExplorePartners in Venezuela we are not responsible for acts of God, force majeure or any other damage to the company including accidents caused by the outsourcing of other services and / or delays of flights and connections of any commercial air travel or other means.
In case of problems with their service or general problems with a service provided by us: ExplorePartners in Venezuela are going to replace with another Lodge of equal quality and price or in the worst case Posada offer another in a different period . In case of serious problems in Venezuela Travel ExplorePartners return the 95% deposit for that service.
2. - Documentation:
The party must keep him and identification documents in case of problems related to missing documentation or visas, ExplorePartners Travel in Venezuela are not liable for the costs of delays or the complete service.
3. - Return of deposit paid to travel ExplorePartners Venezuela for Posada's reservation paid by guests.
Return the total amount 60 days before the beginning of the letter.
Return 70% 30 days before the start of the holiday.
Return 50% 15 days before the start of the holiday.
Return 25% 72 hours before the start of the holiday.
No return 48 hours before the start of the holidays (no show).
4. - No refund of deposit.
When inadequate travel documents.
When the holiday party is not present on the day of departure.
In the event of heavy rain, bad weather or force majeure that may compromise the safety of the journey in danger ExplorePartners Venezuela Travel reserves the right to change the outcome of the reservation.
5 .- claims.
All claims must be in writing and sent to our office by fax or email, no more than 48 hours after the termination of our service.
In case customers are not happy with the accommodation, care, condition or service.
The client must inform the administrator or ExplorePartners immediately by telephone.
The customer must specify all the details and complain that it is so important further steps can be taken, if the customer wishes to change service, or the inn can be arranged by ExplorePartners.
If the client continues with the journey there can be no return after the holiday ends.
Prices for holidays, if nothing else is mentioned above for 24 hours per day.
If the guest wants to leave on the afternoon of 50% would be charged extra based on the daily price. Children between 2 to 10 years of age have a 25% discount on accommodation stndard.
In case of payment / deposit the rest of a service have not been paid in advance, this payment will be paid on arrival.
By contrast ExplorePartners in Venezuela has the right to cancel the service without refund.
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